Recent Press - Auto Dealer Today Magazine

Some big auto dealer groups don't pass the grade when it comes to service department phone calls with consumers, a new report shows. Pied Piper ranked the 17 biggest U.S. auto groups on the efficiency and quality of consumer phone calls to their service departments to schedule appointments. It ranked Group 1 Automotive tops in its performance on that measure. Berkshire Hathaway came in second, followed by Ken Garff Automotive Group in third ... Read More >