Measure, Report and ImprovePSI® Omnichannel Fact-Based Mystery Shopping®
Recent Press
MediaPost
Victory dealers top motorcycle satisfaction study
May 2010
The year just past was pretty brutal for the motorcycle industry, with retail sales of on-highway bikes down over 40%. Victory, however, is one motorcycle brand whose dealers others might want to study. That's because Victory dealers seem to understand that doing some basic things -- like learning customers' names and letting them swing a leg over a motorcycle -- can make shoppers happy and help close a sale.
