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MotorHome Magazine New Study Measures RV Buyer Treatment

MotorHome Magazine
New Study Measures RV Buyer Treatment

August 2007

Monaco RV dealerships ranked highest in the newly released "2007 Pied Piper Prospect Satisfaction Index RV Industry Study," which measured how shoppers are treated at retail locations that sell Class A motorhomes. The independent study uses the patent-pending Pied Piper PSI process to evaluate and benchmark shopping experience and salesmanship effectiveness, and provide actionable insights on the hot buttons that turn shoppers into buyers.

» View PDF of Article (250.4 KB) PDF Document

Tags: benchmarkingcustomer loyaltydealershipdealership experiencedealership responsivenessFran O'HaganMonaco CoachMotorhome MagazineRVRV buyersRV mystery shoppersRV mystery shoppingRV secret shoppingsales effectivenesssales processWinnebago

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All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2024 Pied Piper Management Company, LLC.