Powersports Business Blog
What Can Today's Shoppers Learn from Your Salespeople?
May 2009
Many shoppers today walk through the door of a dealership armed with enough product information from the internet to give a product "walk-around" themselves. The question is, "What can today's shoppers learn from your salespeople?" We know that the most successful salespeople are seen by the shoppers as helpful, rather than simply trying to sell a motorcycle without regard for the shopper's interests or needs. But if all a salesperson knows about a particular motorcycle are the specs printed in a brochure or the stats listed on a web site, then many of the most serious shoppers will find little value in talking with that salesperson.
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