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Recent Press - Auto Spies

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Auto Spies Study: Acura Dealers Have The Fastest Call Service

Auto Spies
Study: Acura Dealers Have The Fastest Call Service
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July 2024

Acura was ranked first out of 34 automobile brands in Pied Piper's 2024 PSI ServiceTelephone Effectiveness (STE) Study, which measured the efficiency and quality of service telephone calls from a customer's objective of quickly and easily setting up a service appointment. Following the Acura dealers in the rankings were dealers who service Mazda, Lexus, Infiniti, and Volkswagen. "Well-run service departments focus on increasing customer loyalty, ... Read More >

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Tags: Acura Lexus Mazda service telephone effectiveness Auto Spies
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Printed: November 21, 2024

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