Measure, Report and ImprovePSI® Omnichannel Fact-Based Mystery Shopping®
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
How is PSI different? How can I use PSI? Does PSI work? Who is Pied Piper? Recent Press New Customer - Try PSI
Customer Support Media Inquiries

Recent Press - CANADA.COM

View all articles or select industry below:

All    Automotive    Powersports    Ag, Boat, RV, Other    RSS Feed

CANADA.COM Mercedes-Benz, Lexus Top Ranking of U.S. Dealerships

CANADA.COM
Mercedes-Benz, Lexus Top Ranking of U.S. Dealerships

July 2009

Daimler AG's Mercedes and Toyota Motor Co's luxury Lexus brand topped a ranking intended to measure how well U.S. car shoppers were treated in dealer showrooms whether they bought a new car or not. The survey released by Monterey, Calif.-based sales consultancy Pied Piper showed Mercedes and Lexus in first and second place followed by Jaguar, Saturn and Land Rover. The study ranked 14 brands below the industry average, including all three Ford ... Read More >

» View PDF of Article (323.9 KB) PDF Document

Tags: automotive automotive secret shopping benchmarking Canada.com car buyers customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Jaguar Land Rover Lexus Mercedes-Benz sales effectiveness sales process
Recent Press|Company Info|Customer Support|Media Inquiries|Create Account
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
© 2003-2024 Pied Piper Management Company, LLC. All Rights Reserved.  |  Terms of Use  |  Privacy Policy
Site Navigation
Printed: November 21, 2024

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2024 Pied Piper Management Company, LLC.