Measure, Report and ImprovePSI® Omnichannel Fact-Based Mystery Shopping®
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
How is PSI different? How can I use PSI? Does PSI work? Who is Pied Piper? Recent Press New Customer - Try PSI
Customer Support Media Inquiries

Recent Press - Dealer Groups

View all articles or select industry below:

All    Automotive    Powersports    Ag, Boat, RV, Other    RSS Feed

Automotive News Study: Large dealership groups pulling ahead in web responsiveness

Automotive News
Study: Large dealership groups pulling ahead in web responsiveness
Permalink >

September 2022

The nation's largest dealer groups are pulling ahead of the pack in online customer service, a report out Monday from retail service tracker Pied Piper found. Pied Piper used 20 best-practice behaviors to measure the internet lead effectiveness of 15 of the nation's largest dealership groups. These include speed and quality categories, making up 25 percent and 75 percent of a group's score, respectively. The firm evaluated every dealership in ... Read More >

» View PDF of Article (1.93 MB) PDF Document

Tags: Berkshire Hathaway Auto Dealer Groups Penske Auto Group Napleton Auto Group
Recent Press|Company Info|Customer Support|Media Inquiries|Create Account
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
© 2003-2024 Pied Piper Management Company, LLC. All Rights Reserved.  |  Terms of Use  |  Privacy Policy
Site Navigation
Printed: November 24, 2024

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2024 Pied Piper Management Company, LLC.