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Yahoo! Autos America's Best Car Brands: Toyota, Ford and Honda top the list of best-loved car companies.

Yahoo! Autos
America's Best Car Brands: Toyota, Ford and Honda top the list of best-loved car companies.

August 2010

Toyota is among the best-loved car brands in America, according to our analysis, joining a couple of domestics brands--Ford and Chevrolet--in a race to the top. To compile our list of America's Best Car Brands, we looked at data from Consumer Reports that rated each brand based on safety, quality, value, performance, design/style, technology/innovation and environmental friendliness. We also considered scores from the 2010 Pied Piper Prospect ... Read More >

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Tags: automotive automotive secret shopping benchmarking best loved car brands Cadillac Chevrolet Consumer Reports customer loyalty dealership dealership experience dealership responsiveness Forbes Ford Ford Fran O'Hagan Honda Jeep Lexus Lincoln Mercedes-Benz Mitsubishi national benchmarking study Pied Piper Consulting Saab Toyota Toyota Volvo Yahoo! News
Yahoo! NEWS: US & CANADA Mercedes, Lexus top ranking of U.S. dealerships

Yahoo! NEWS: US & CANADA
Mercedes, Lexus top ranking of U.S. dealerships

July 2009

Daimler AG's Mercedes and Toyota Motor Co's luxury Lexus brand topped a ranking intended to measure how well U.S. car shoppers were treated in dealer showrooms whether they bought a new car or not. The survey released by Monterey, California-based sales consultancy Pied Piper showed Mercedes and Lexus in first and second place followed by Jaguar, Saturn and Land Rover. Fran O'Hagan, study author and president of Pied Piper, said up to 90 percent ... Read More >

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Tags: automotive automotive secret shopping benchmarking car buyers customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Jaguar Land Rover Lexus Mercedes-Benz sales effectiveness sales process Yahoo! News
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