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Recent Press - Autoweek

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Autoweek New survey names Infiniti best shopping experience, Tesla worst

Autoweek
New survey names Infiniti best shopping experience, Tesla worst

July 2016

As per the Pied Piper (no, not that Pied Piper) Prospect satisfaction index, Infiniti offers the best vehicle sales experience, while far at the other end of the spectrum is Tesla, rated as the worst of all manufacturers. So how did Tesla, a brand that touts its next-generation way of selling cars, end up at the bottom of this list? Well, much of it has to do with how the study was designed, but Tesla could still learn a few things from the top ... Read More >

» View PDF of Article (1.03 MB) PDF Document

Tags: BMW dealership dealership experience dealership responsiveness Fran O'Hagan Infiniti Lexus Mercedes-Benz MINI Autoweek
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Printed: November 21, 2024

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