Measure, Report and ImprovePSI® Omnichannel Fact-Based Mystery Shopping®
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
How is PSI different? How can I use PSI? Does PSI work? Who is Pied Piper? Recent Press New Customer - Try PSI
Customer Support Media Inquiries

Recent Press - Carscoops

View all articles or select industry below:

All    Automotive    Powersports    Ag, Boat, RV, Other    RSS Feed

CarScoops.com Need To Book A Service? These Are The Best And Worst U.S. Dealer Groups For Booking Workshop Time

CarScoops.com
Need To Book A Service? These Are The Best And Worst U.S. Dealer Groups For Booking Workshop Time

June 2023

We've all heard some horror stories about dealers performing lousy repair and maintenance work on cars, and also some testimonials from customers whose dealers go the extra mile. But that service experience starts long before your car reaches the workshop. First, you've got to book your car in for a shop visit, and a new study reveals which dealer groups handle that best, and which need to up their game. Group 1 Automotive came out top, but if ... Read More >

» View PDF of Article (1.11 MB) PDF Document

Tags: Group 1 service customer loyalty service telephone carscoops
Recent Press|Company Info|Customer Support|Media Inquiries|Create Account
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
© 2003-2024 Pied Piper Management Company, LLC. All Rights Reserved.  |  Terms of Use  |  Privacy Policy
Site Navigation
Printed: November 23, 2024

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2024 Pied Piper Management Company, LLC.