Auto Remarketing
Dealerships' responsiveness to internet leads hits record high again
March 2025
Franchise dealerships are better now than they've ever been when it comes responding to internet leads — and no brand is doing it better than Subaru.
For the third year in a row, Pied Piper's 2025 PSI Internet Lead Effectiveness Auto Industry Study, which measures responsiveness to internet sales leads coming through dealership websites, recorded an all-time high industry average in its overall score.
Infiniti, which set the record with a score of 76 in 2024, was next at 73, followed by Acura (71), Toyota (70) and Lincoln and BMW, which tied for fifth at 68.