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Recent Press - Automotive Digest

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Automotive Digest Study: Dealers Seeing Increased Shopper Satisfaction

Automotive Digest
Study: Dealers Seeing Increased Shopper Satisfaction

July 2008

Consumers are happier with how dealers treat them than a year ago, says Pied Piper study. Read More >

» View PDF of Article (139.3 KB) PDF Document

Tags: automotive Automotive Digest automotive secret shopping benchmarking car buyers customer loyalty dealership dealership experience dealership responsiveness Fran O'Hagan Jaguar Land Rover Lexus Mercedes-Benz sales effectiveness sales process
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