Measure, Report and ImprovePSI® Omnichannel Fact-Based Mystery Shopping®
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
How is PSI different? How can I use PSI? Does PSI work? Who is Pied Piper? Recent Press New Customer - Try PSI
Customer Support Media Inquiries

Recent Press - Auto Guide

View all articles or select industry below:

All    Automotive    Powersports    Ag, Boat, RV, Other    RSS Feed

AutoGuide.com Toyota and Honda Dealers Deemed Most Responsive to Customer Inquiries

AutoGuide.com
Toyota and Honda Dealers Deemed Most Responsive to Customer Inquiries

March 2011

A new study, released by Pied Piper Prospect Satisfaction Index (try saying that with a full mouth) turned up some interesting findings, specifically when it came to what's called Internet Lead Effectiveness rankings. The study measured average dealership performance for all brands selling vehicles in the US and discovered that it varied widely depending on the brand. Toyota, Lexus and Honda dealerships were shown to rank highest in terms of ... Read More >

» View PDF of Article (397.4 KB) PDF Document

Tags: Auto Guide auto-response templates automotive automotive secret shopping benchmarking customer internet inquiries dealership dealership responsiveness dealership website Fran O'Hagan Honda internet leads internet mystery shopping Lexus online mystery shoppers Toyota
Recent Press|Company Info|Customer Support|Media Inquiries|Create Account
Pied Piper Management Company, LLC on Facebook Pied Piper Management Company, LLC on YouTube Pied Piper Management Company, LLC on Twitter Pied Piper Management Company, LLC RSS Feed
© 2003-2024 Pied Piper Management Company, LLC. All Rights Reserved.  |  Terms of Use  |  Privacy Policy
Site Navigation
Printed: November 21, 2024

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2024 Pied Piper Management Company, LLC.