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Press Release: HARLEY-DAVIDSON DEALERSHIPS RANKED #1 IN 2021 FOR RESPONDING TO WEBSITE CUSTOMERS, REPORTS PIED PIPER PSI(R) Much variation industrywide: top brands perform well, while others fail to improve

Press Release: HARLEY-DAVIDSON DEALERSHIPS RANKED #1 IN 2021 FOR RESPONDING TO WEBSITE CUSTOMERS, REPORTS PIED PIPER PSI(R)
Much variation industrywide: top brands perform well, while others fail to improve

May 2021

Monterey, California, USA – May 3, 2021 – Harley-Davidson dealerships ranked highest in the 2021 Pied Piper PSI® Internet Lead Effectiveness® (ILE®) Motorcycle/UTV Industry Study, which answers the question, "What happens when motorcycle or UTV customers visit a dealer website and inquire about a vehicle?" The Indian motorcycle brand was ranked second, followed by BMW and Polaris. Dealers for top brands improved their website response ... Read More >

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POWERSPORTS BUSINESS Can-Am dealers are tops for side-by-side shoppers: study

POWERSPORTS BUSINESS
Can-Am dealers are tops for side-by-side shoppers: study
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September 2020

COVID-19 drove industrywide changes in dealership sales behaviors, but for the third year in a row, BRP's Can-Am dealerships were the top ranked UTV brand, reports the newly released 2020 Pied Piper Prospect Satisfaction Index (PSI) U.S. UTV Industry Study. The study measured in-person treatment of Utility Task Vehicle (UTV) shoppers who visited a dealership between April and August 2020, reflecting the impact of COVID-19 on dealership behaviors. ... Read More >

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MOTORCYCLE & POWERSPORTS NEWS BRP'S CAN-AM UTV DEALERS RANKED NO. 1 BY PIED PIPER PROSPECT SATISFACTION INDEX

MOTORCYCLE & POWERSPORTS NEWS
BRP'S CAN-AM UTV DEALERS RANKED NO. 1 BY PIED PIPER PROSPECT SATISFACTION INDEX
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September 2020

COVID-19 drove industrywide changes in dealership sales behaviors, but for the third year in a row, BRP's Can-Am dealerships were the top ranked UTV brand, reports the newly released 2020 Pied Piper Prospect Satisfaction Index (PSI) U.S. UTV Industry Study. The study measured in-person treatment of Utility Task Vehicle (UTV) shoppers who visited a dealership between April and August 2020, reflecting the impact of COVID-19 on dealership behaviors. ... Read More >

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RURAL LIFESTYLE DEALER BRP'S Can-Am UTV/Side-by-Side Dealers Earn Top Ranking by 2020 Pied Piper Study

RURAL LIFESTYLE DEALER
BRP'S Can-Am UTV/Side-by-Side Dealers Earn Top Ranking by 2020 Pied Piper Study
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September 2020

Monterey, Calif. - COVID-19 drove industrywide changes in dealership sales behaviors, but for the third year in a row, BRP's Can-Am dealerships were the top ranked UTV brand, reports the newly released 2020 Pied Piper Prospect Satisfaction Index (PSI) U.S. UTV Industry Study. The study measured in-person treatment of Utility Task Vehicle (UTV) shoppers who visited a dealership between April and August 2020, reflecting the impact of COVID-19 on ... Read More >

» View PDF of Article (1.89 MB) PDF Document


Press Release: BRP'S CAN-AM UTV/SIDE-BY-SIDE DEALERS RANKED #1  BY 2020 PIED PIPER PROSPECT SATISFACTION INDEX(R) (PSI(R)) Study measured in-dealership treatment of U.S. UTV shoppers

Press Release: BRP'S CAN-AM UTV/SIDE-BY-SIDE DEALERS RANKED #1 BY 2020 PIED PIPER PROSPECT SATISFACTION INDEX(R) (PSI(R))
Study measured in-dealership treatment of U.S. UTV shoppers
Shows impact of COVID – 19 on dealership sales behaviors

September 2020

Monterey, California, USA – September 28, 2020 – COVID-19 drove industrywide changes in dealership sales behaviors, but for the third year in a row, BRP’s Can-Am dealerships were the top ranked UTV brand, reports the newly released 2020 Pied Piper Prospect Satisfaction Index® (PSI®) U.S. UTV Industry Study. The study measured in-person treatment of Utility Task Vehicle (UTV) shoppers who visited a dealership between April and August 2020, ... Read More >

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RURAL LIFESTYLE DEALER Boost Sales by Capitalizing on Digital Customers

RURAL LIFESTYLE DEALER
Boost Sales by Capitalizing on Digital Customers
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June 2020

Fran O'Hagan is on a mission. The president of Pied Piper Management Company —a group that helps brands, manufacturers and dealers improve their retail experience — has been working for more than a decade to determine the behaviors that turn shoppers into buyers. "When we enter an industry for the first time, we do the math to measure what steps actually drive sales at the dealership," O'Hagan says. But his company's research doesn't stop at ... Read More >

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DEALERNEWS PIED PIPER SAYS HARLEY-DAVIDSON DEALERS LEAD THE WAY

DEALERNEWS
PIED PIPER SAYS HARLEY-DAVIDSON DEALERS LEAD THE WAY
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May 2020

Harley-Davidson dealerships ranked highest in the 2020 Pied Piper PSI® Internet Lead Effectiveness® (ILE®) Industry Study, while Indian dealerships took second. Designed to answer the question, "What happens when motorcycle or UTV customers visit a dealer website and inquire about a vehicle? The 2020 study came out at the start of the COVID-19 closures. "The whole coronavirus issue has ‘supercharged' the importance of dealer response to ... Read More >

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POWERSPORTS BUSINESS Study reveals top OEM brands for dealership website responses

POWERSPORTS BUSINESS
Study reveals top OEM brands for dealership website responses
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May 2020

The 2020 Pied Piper Prospect Satisfaction Index for Internet Lead Effectiveness Study has been revealed. As you can see, the results from the survey of 6,012 U.S. dealerships conducted between July 2019 and February 2020 find Harley-Davidson and Indian dealerships are at the top when it comes to responding to their own website customers. Here’s a press release from the company: HARLEY-DAVIDSON DEALERSHIPS RANKED #1 IN 2020 FOR RESPONDING TO ... Read More >

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MPN PIED PIPER: INTERNET LEAD EFFECTIVENESS INDUSTRY STUDY

MPN
PIED PIPER: INTERNET LEAD EFFECTIVENESS INDUSTRY STUDY
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May 2020

Harley-Davidson dealerships ranked highest in the 2020 Pied Piper PSI Internet Lead Effectiveness (ILE) Industry Study, which answers the question, "What happens when motorcycle or UTV customers visit a dealer website and inquire about a vehicle?" Dealerships selling Indian motorcycles were ranked second. The study was completed before the appearance of the coronavirus pandemic, but in the aftermath of the pandemic dealer response to website ... Read More >

» View PDF of Article (1.89 MB) PDF Document


ADVRIDER Harley Dealers Rank #1 Responding To Internet Inquiries

ADVRIDER
Harley Dealers Rank #1 Responding To Internet Inquiries
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May 2020

It’s well known that Harley-Davidson’s motorcycle sales numbers are taking a beating. But a new study says they are the best at being responsive to online inquiries. This coming from Pied Piper Management Company, LLC. The California company aims to help brands and manufacturers improve retail network performance. And, they say that their 2020 Internet Lead Effectiveness (ILE) Industry Study finds Harley-Davidson dealers are the most responsive ... Read More >

» View PDF of Article (3.34 MB) PDF Document


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Printed: November 12, 2024

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